Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
In the event of any claim that the goods are not to the required and agreed specification and standards, the customer must provide full details in writing within 7 days of the delivery of the goods. We will review such claims and, if we agree, will replace goods, refund the price or amend the goods at our discretion.
In the event that any goods need to be returned to us (e.g. rejected or damaged goods) the customer is responsible for returning the goods, complete with our packaging and written notification of the defect. Providing we agree with the customer's assessment, will replace or refund at our discretion and refund postage. If such goods are deemed to be damaged through misuse or abuse, we will accept no liability.
When returning goods, the risk for loss, further damage, etc. remains with the customer if they choose not to use our shipping companies and account numbers. If the customer uses their own shipping method, they are advised to secure appropriate insurance cover that is applicable until the goods are delivered to us.
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Free Delivery In The Lower 48
Made in the USA. We primarily use American & European products. Engraved, carefully packed & shipped from North Carolina, USA.
Expertly Curated Products
We only sell top-of-the-line products we know and have tested.
If you aren't satisfied, call us. A real live human will actually answer (Mon-Fri 9am 4 pm)
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